Frequently Asked Questions
Common questions about service area, pricing, scheduling, and contracts.
What areas of Dallas–Fort Worth does Astra & Azura serve?
We serve the DFW metro, including Dallas, Fort Worth, Plano, Frisco, Irving, Arlington, McKinney, and Addison. If you're nearby but not listed, reach out anyway — we frequently take on jobs just outside our core coverage map.
Is Astra & Azura really a family-owned business?
Yes. We're not a franchise, and cleaning is the only thing we do. You're working directly with a family business, not a corporate call center.
Do you clean homes, or only businesses?
Both. We clean residential homes, Airbnbs and short-term rentals, offices, restaurants, and post-construction sites — often the same team handling all of them.
Do you offer one-time cleaning or only recurring service?
Both. Recurring weekly, bi-weekly, or monthly service is common for homes and businesses, and one-time service is available for move-in/move-out cleans, post-construction final clean, Airbnb turnovers, and one-off deep cleans.
Are your cleaning crews insured and bonded?
Yes. Every job is insured and bonded, and documentation is available any time you ask for it.
How much does a cleaning cost?
We don't publish flat prices on the site, because pricing depends on your home or business's size, condition, service type, and any add-ons you choose. Submit a quote request with your details and we'll follow up with a real, tailored price — usually within one business day.
Will the same crew clean my home or business every visit?
For recurring service, yes — we assign a consistent crew rather than rotating staff, so the same people learn your space and preferences.
Can you clean outside normal daytime hours?
Yes. Evening, overnight, and weekend scheduling is common for offices, restaurants, and Airbnb turnovers, so cleaning never interrupts your day or your guests.
Do you provide your own cleaning supplies and equipment?
Yes, our crews bring their own supplies and equipment. If you need specific products for allergies or other concerns, let us know when you request a quote.
How do I get a quote?
Use the Get a Quote form with your name, contact info, service address, and what you need done. A member of our team follows up within one business day with a real, tailored price.
Still Have a Question?
Reach out and a member of our team will get back to you directly.